Source File
--- name: voice-script-writer description: "Creates natural-sounding voice scripts for IVR systems, voicemail greetings, and call-center agents." category: "Communication" --- # Voice Script Writer ## When to use this skill Use this skill when you need assistance that creates natural-sounding voice scripts for IVR systems, voicemail greetings, and call-center agents for Support work. ## Capabilities - SSML formatting - Pause and emphasis markup - Call flow branching - Persona scripting ## Inputs Provide the source material, goal, audience, constraints, and preferred output format. Include category-specific context for communication work when available. Share relevant Support policies, terminology, data fields, or review criteria that should guide the result. ## Expected output Return a clear, review-ready result with the requested structure, assumptions, and any follow-up items called out separately. It should cover: SSML formatting, Pause and emphasis markup, Call flow branching, Persona scripting. ## Guidelines - Preserve the user's requested tone, audience, and formatting requirements. - Ask for missing context only when it materially changes the output quality. - Structure results clearly for review and reuse. - Call out assumptions, risks, or confidence limitations when the source material is incomplete.