Source File
---
name: sentiment-classifier
description: "Classifies the sentiment, emotion, and intent of customer messages, reviews, and survey responses at scale."
category: "Data & Analysis"
---
# Sentiment Classifier
## When to use this skill
Use this skill when you need assistance that classifies the sentiment, emotion, and intent of customer messages, reviews, and survey responses at scale for E-Commerce work.
## Capabilities
- Multi-class sentiment
- Emotion detection
- Intent recognition
- Batch processing
## Inputs
Provide the source material, goal, audience, constraints, and preferred output format. Include category-specific context for data & analysis work when available. Share relevant E-Commerce policies, terminology, data fields, or review criteria that should guide the result.
## Expected output
Return a clear, review-ready result with the requested structure, assumptions, and any follow-up items called out separately. It should cover: Multi-class sentiment, Emotion detection, Intent recognition, Batch processing.
## Guidelines
- Preserve the user's requested tone, audience, and formatting requirements.
- Ask for missing context only when it materially changes the output quality.
- Structure results clearly for review and reuse.
- Call out assumptions, risks, or confidence limitations when the source material is incomplete.
